CommScope, Inc. Manager, Quality in Goa, India

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Job Title: Manager, Quality

General Summary

Manage product design aspects of the organizations Quality Program. Ensure that Quality Procedures and Policies for the organizations products and services are current and uniformly coordinated throughout the Base Station Antenna Business. Help sustain a visible and progressive culture of continual improvement.

Manage the quality assurance efforts to ensure products and services meet or exceed our customer’s requirements and expectations. Analyze business needs and location factors, and designs a quality system which is business-unit specific, but which adheres to specifications of the Global Quality System. Guides and leads Quality Engineers.

Duties and responsibilities:

  • Promote a culture of continuous improvement and prevention. Promote the use of proactive Quality planning tools such as SPC, FMEAs, Control Plans, etc. as part of the prevention process. Coordinate activities of Manufacturing and Engineering to ensure the effective introduction of new/improved products, processes, and materials. Utilize process/product audits, customer feedback, and other tools to drive continuous improvement in the operation and recommend appropriate changes to Products and/or Services.

  • Establish criteria, metrics and goals to demonstrate quality effectiveness in the areas of production efficiency, yield improvement , scrap reduction and customer satisfaction

  • Maintain a Quality information system that communicates key quality related information to site management and product team members. Reports should be timely, thorough, and provide sufficient analysis or recommendations that appropriate actions may be taken.

  • Participate as an active and contributing member of the appropriate Global Quality Management and Product Team(s) to insure that the product line and Corporate Quality standards are achieved. Benchmark best practice and support other CommScope locations if required.

  • Promote value through continuous improvement of our products, services and business processes.

  • Promote a culture of Compliance, change control, continuous improvement and prevention. Promote the use of proactive Quality Planning Tools such as 6 Sigma, SPC, FMEAs, Control Plans, etc. as part of the process

  • Coordinate Quality activities within the site to ensure the effective introduction of new/improved products, processes, and materials in line with Change Management requirements. Utilize process/product audits, customer feedback, and other tools to drive continuous improvement in the operation and recommend appropriate changes to Products and/or Services.

  • Coordinates quality initiatives to meet business unit objectives and assure global consistency, and to assure the quality system meets or exceeds internal and external customer needs and expectations

  • Oversees process development and improvement of established quality system, and champions’ continuous improvement in areas and locations of responsibility.

Education and Experience:

Bachelor's with 5-8 years of related experience / Masters with 2-5 years of related experience.

Skills Required:

  • Minimum of a Bachelor Degree in Engineering or a related Technical field required with 5-8 years experience.

  • Prefer previous experience in the Quality Assurance field.

  • Working knowledge of basic Quality tools such as MiniTab, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, etc. required.

  • Must have working knowledge of 6 Sigma. Master Black Belt certification a plus.

  • Must have proven experience or ability to lead technically trained employees, including degreed engineers.

  • Must have demonstrated Word Processing, Database and Spreadsheet PC skills

  • Excellent communication skills and ability to summarize significant amounts of data into easily understood reports with appropriate recommendations required.

  • Ability to interact comfortably at all levels within the organization and to facilitate customer visits when required.

  • Must have ability and desire to drive change where required.

Limited travel as required.

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.