CommScope, Inc. Regional Quality Director,CCS in Suzhou, China

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

General Summary:

Manage all aspects of the CCS Operational Quality Program for the assigned Region. Ensure that the needs of the Customer are identified and served. Ensure that the products and services provided are uniformly and consistently delivered at a high level of Quality by all locations within the assigned region. Direct and manage the ISO/TL 9000 and other customer specified Quality programs. Ensure that Quality Procedures and Policies for the Business Unit’s products and services are current and applied uniformly throughout the organization.

Coordinate and report key product, process, and service related metrics to ensure that defined performance levels are met or exceeded by all facilities in the region. Promote a visible and vibrant Culture of Quality and Continuous Improvement with the objective of improving customer satisfaction as well as internal operating efficiencies and effectiveness.

Duties and Responsibilities:

• Act as a Quality Champion within the region supporting the development and cultivation of a Culture of Personal Quality within the organization.

• Oversee the approval of objectives, policies, and programs to support the CCS Business Unit Quality Strategy. Monitor metrics and direct activities to assure continuous progress towards achieving defined objectives.

• Ensure that the requirements and needs of the customer are clearly understood and defined. Coordinate the activities of all regional locations internal to the Business Unit, so that these needs are uniformly satisfied and that the source of the products or services is transparent to the customer.

• Direct the Business Unit’s Quality Programs and procedures to improve cost reduction and enhance efficiency.

• Provide the resources/training for the use and deployment of applicable quality tools within all levels and all groups of the organization to promote a strong Quality culture across the entire organization and to promote a fact-based decision making process.

• Develop and maintain effective Quality information systems that communicate key Quality related information and performance. Reports should be timely, thorough, and provide sufficient analysis or recommendations that appropriate actions may be taken. Establish and communicate minimum standards of product, process, and service levels for all locations in the region.

• Coach, mentor and lead highly dynamic team members to help achieve the requirements of this position as well as the individual career goals of team members.

The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements:

  1. Minimum of a Bachelor’s Degree in Engineering or a related Technical field. A Graduate Degree in Business or a Technical field is a plus.

  2. Working knowledge of basic and advanced Quality tools such as; TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, etc.

  3. Working knowledge of ISO/TL 9000 Quality Management System Standards.

  4. 5 years or more of previous Quality Management experience, preferably within a multi-plant manufacturing environment

  5. Excellent communication and interpersonal skills. Ability to work effectively with all operational and functional areas and across international/cultural boundaries.

  6. Excellent organizational skills.

  7. Ability to drive change where required.

  8. Ability to manage mid-level managers at multiple locations, including sites around the world involving differing cultures, languages, and customs.

CommScope is an equal opportunity employer. We offer a fair and equal opportunity to each candidate!

*Job Description

General Summary:

Manage all aspects of the CCS Operational Quality Program for the assigned Region. Ensure that the needs of the Customer are identified and served. Ensure that the products and services provided are uniformly and consistently delivered at a high level of Quality by all locations within the assigned region. Direct and manage the ISO/TL 9000 and other customer specified Quality programs. Ensure that Quality Procedures and Policies for the Business Unit’s products and services are current and applied uniformly throughout the organization.

Coordinate and report key product, process, and service related metrics to ensure that defined performance levels are met or exceeded by all facilities in the region. Promote a visible and vibrant Culture of Quality and Continuous Improvement with the objective of improving customer satisfaction as well as internal operating efficiencies and effectiveness.

Duties and Responsibilities:

• Act as a Quality Champion within the region supporting the development and cultivation of a Culture of Personal Quality within the organization.

• Oversee the approval of objectives, policies, and programs to support the CCS Business Unit Quality Strategy. Monitor metrics and direct activities to assure continuous progress towards achieving defined objectives.

• Ensure that the requirements and needs of the customer are clearly understood and defined. Coordinate the activities of all regional locations internal to the Business Unit, so that these needs are uniformly satisfied and that the source of the products or services is transparent to the customer.

• Direct the Business Unit’s Quality Programs and procedures to improve cost reduction and enhance efficiency.

• Provide the resources/training for the use and deployment of applicable quality tools within all levels and all groups of the organization to promote a strong Quality culture across the entire organization and to promote a fact-based decision making process.

• Develop and maintain effective Quality information systems that communicate key Quality related information and performance. Reports should be timely, thorough, and provide sufficient analysis or recommendations that appropriate actions may be taken. Establish and communicate minimum standards of product, process, and service levels for all locations in the region.

• Coach, mentor and lead highly dynamic team members to help achieve the requirements of this position as well as the individual career goals of team members.

The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements:

  1. Minimum of a Bachelor’s Degree in Engineering or a related Technical field. A Graduate Degree in Business or a Technical field is a plus.

  2. Working knowledge of basic and advanced Quality tools such as; TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, etc.

  3. Working knowledge of ISO/TL 9000 Quality Management System Standards.

  4. 5 years or more of previous Quality Management experience, preferably within a multi-plant manufacturing environment

  5. Excellent communication and interpersonal skills. Ability to work effectively with all operational and functional areas and across international/cultural boundaries.

  6. Excellent organizational skills.

  7. Ability to drive change where required.

  8. Ability to manage mid-level managers at multiple locations, including sites around the world involving differing cultures, languages, and customs.

CommScope is an equal opportunity employer. We offer a fair and equal opportunity to each candidate!

Post Job Description

General Summary:

Manage all aspects of the CCS Operational Quality Program for the assigned Region. Ensure that the needs of the Customer are identified and served. Ensure that the products and services provided are uniformly and consistently delivered at a high level of Quality by all locations within the assigned region. Direct and manage the ISO/TL 9000 and other customer specified Quality programs. Ensure that Quality Procedures and Policies for the Business Unit’s products and services are current and applied uniformly throughout the organization.

Coordinate and report key product, process, and service related metrics to ensure that defined performance levels are met or exceeded by all facilities in the region. Promote a visible and vibrant Culture of Quality and Continuous Improvement with the objective of improving customer satisfaction as well as internal operating efficiencies and effectiveness.

Duties and Responsibilities:

• Act as a Quality Champion within the region supporting the development and cultivation of a Culture of Personal Quality within the organization.

• Oversee the approval of objectives, policies, and programs to support the CCS Business Unit Quality Strategy. Monitor metrics and direct activities to assure continuous progress towards achieving defined objectives.

• Ensure that the requirements and needs of the customer are clearly understood and defined. Coordinate the activities of all regional locations internal to the Business Unit, so that these needs are uniformly satisfied and that the source of the products or services is transparent to the customer.

• Direct the Business Unit’s Quality Programs and procedures to improve cost reduction and enhance efficiency.

• Provide the resources/training for the use and deployment of applicable quality tools within all levels and all groups of the organization to promote a strong Quality culture across the entire organization and to promote a fact-based decision making process.

• Develop and maintain effective Quality information systems that communicate key Quality related information and performance. Reports should be timely, thorough, and provide sufficient analysis or recommendations that appropriate actions may be taken. Establish and communicate minimum standards of product, process, and service levels for all locations in the region.

• Coach, mentor and lead highly dynamic team members to help achieve the requirements of this position as well as the individual career goals of team members.

The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements:

  1. Minimum of a Bachelor’s Degree in Engineering or a related Technical field. A Graduate Degree in Business or a Technical field is a plus.

  2. Working knowledge of basic and advanced Quality tools such as; TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, etc.

  3. Working knowledge of ISO/TL 9000 Quality Management System Standards.

  4. 5 years or more of previous Quality Management experience, preferably within a multi-plant manufacturing environment

  5. Excellent communication and interpersonal skills. Ability to work effectively with all operational and functional areas and across international/cultural boundaries.

  6. Excellent organizational skills.

  7. Ability to drive change where required.

  8. Ability to manage mid-level managers at multiple locations, including sites around the world involving differing cultures, languages, and customs.

CommScope is an equal opportunity employer. We offer a fair and equal opportunity to each candidate!

Internal Job Description Comments

General Summary:

Manage all aspects of the CCS Operational Quality Program for the assigned Region. Ensure that the needs of the Customer are identified and served. Ensure that the products and services provided are uniformly and consistently delivered at a high level of Quality by all locations within the assigned region. Direct and manage the ISO/TL 9000 and other customer specified Quality programs. Ensure that Quality Procedures and Policies for the Business Unit’s products and services are current and applied uniformly throughout the organization.

Coordinate and report key product, process, and service related metrics to ensure that defined performance levels are met or exceeded by all facilities in the region. Promote a visible and vibrant Culture of Quality and Continuous Improvement with the objective of improving customer satisfaction as well as internal operating efficiencies and effectiveness.

Duties and Responsibilities:

• Act as a Quality Champion within the region supporting the development and cultivation of a Culture of Personal Quality within the organization.

• Oversee the approval of objectives, policies, and programs to support the CCS Business Unit Quality Strategy. Monitor metrics and direct activities to assure continuous progress towards achieving defined objectives.

• Ensure that the requirements and needs of the customer are clearly understood and defined. Coordinate the activities of all regional locations internal to the Business Unit, so that these needs are uniformly satisfied and that the source of the products or services is transparent to the customer.

• Direct the Business Unit’s Quality Programs and procedures to improve cost reduction and enhance efficiency.

• Provide the resources/training for the use and deployment of applicable quality tools within all levels and all groups of the organization to promote a strong Quality culture across the entire organization and to promote a fact-based decision making process.

• Develop and maintain effective Quality information systems that communicate key Quality related information and performance. Reports should be timely, thorough, and provide sufficient analysis or recommendations that appropriate actions may be taken. Establish and communicate minimum standards of product, process, and service levels for all locations in the region.

• Coach, mentor and lead highly dynamic team members to help achieve the requirements of this position as well as the individual career goals of team members.

The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Requirements:

  1. Minimum of a Bachelor’s Degree in Engineering or a related Technical field. A Graduate Degree in Business or a Technical field is a plus.

  2. Working knowledge of basic and advanced Quality tools such as; TQM, Six Sigma, SPC, FMEA, Control Plans, Root Cause Analysis, Poke Yoke, etc.

  3. Working knowledge of ISO/TL 9000 Quality Management System Standards.

  4. 5 years or more of previous Quality Management experience, preferably within a multi-plant manufacturing environment

  5. Excellent communication and interpersonal skills. Ability to work effectively with all operational and functional areas and across international/cultural boundaries.

  6. Excellent organizational skills.

  7. Ability to drive change where required.

  8. Ability to manage mid-level managers at multiple locations, including sites around the world involving differing cultures, languages, and customs.

CommScope is an equal opportunity employer. We offer a fair and equal opportunity to each candidate!

Comments

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.