CommScope, Inc. Supplier Quality Engineer in Claremont, North Carolina

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

Job Summary

Responsible for generating, establishing and implementing quality improvement plans for direct product material, production materials and third party suppliers, working with these suppliers to resolve major quality issues and improve quality of parts supplied to Commscope or parts supplied directly to Commscope customers.

Perform supplier audits to support supplier selection and management processes through periodic supplier quality risk assessments and sustainability surveys. Work with purchasing to establish and implement integration plans for new suppliers, maintain and evaluate supplier performance quality metrics, assist in the development of long-term strategies to meet quality goals, and achieve compliance, financial and performance goals.

Duties & Responsibilities

  • Review and implement corporate and local quality system management processes and procedures.

  • Create and execute audit plans for strategic, new, third party and low performing suppliers.

  • Execute audits with suppliers including quality system Risk Assessments and Sustainability Surveys consistent with corporate procedures, guidelines, and scheduled plans. Follow-up with all identified corrective actions in a timely fashion.

  • Collaborate with Commodity and Category buyers to analyze supplier assessments in order to develop supplier capabilities to meet Commscope requirements.

  • Analyze supplier capacity and process capability constraints and, if found deficient, develop/manage plans with suppliers for improvement of these requirements.

  • Work with procurement personnel to engage in Quarterly Business Reviews (QBR’s) with key suppliers to ensure full readiness to support Commscope product production, initial demand and upside requirements.

  • Collaborate with Commodity and Category buyers, follow up and drive to root cause, corrective actions with all external and internal suppliers to drive DPPM metrics to designated goals (commodity goal level at a minimum).

  • Provide a focal point to review all supplier generated change requests (PCN’s) affecting the Americas regions.

  • Support continuous improvement efforts at suppliers based on analysis of problem suppliers. Provide leadership and/or participation of DOE’s and Kaizen events for selected Suppliers.

  • Oversee and approve Incoming Inspection control plans for purchased and manufactured materials.

  • Participate in Material Review Board analysis of defective materials in conjunction with the various Commscope Americas region manufacturing Operational Quality teams.

  • Coordinate component level material qualifications (First Article Inspection) procedures for new materials and alternate sources.

  • Review and maintain supplier Quality score cards with strategic suppliers.

  • Provide Management with relevant data on a scheduled basis to communicate and address supplier excellence issues.

  • Reviews, analyzes and reports on supplier’s quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems. Working with suppliers, investigates problems and develops disposition and corrective actions for recurring discrepancies. Interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to determine responsibilities. Recommends corrective actions, dispositions and modifications.

    Qualifications and Experience

  • Bachelor's Degree in Engineering or a related degree with a minimum of 2-5 years of experience with supplier quality improvement, supplier development, quality audits, and continuous process improvement in a manufacturing-related environment.

  • Knowledge and demonstrated experience in using Lean Six Sigma tools

  • Working knowledge of Microsoft Office software (Word, Excel, PowerPoint etc.)

  • Experience working on Minitab

  • Detail oriented individual with excellent communication skills .

  • Ability to manage priorities / time with competing demands.

  • Ability to travel to locations / regions in North, Central and South America and acquire appropriate visa’s when required.

Desirable Skillset

  • SAP knowledge is a plus

  • Six Sigma certification

  • Certified Quality Engineer, or Certified Quality Auditor

  • Working knowledge and application of ISO quality Standards

  • Experience with the development and documentation of quality systems processes and procedures. Experience creating and documenting standard operating procedures (SOP) for supplier integration, development and metrics (Desired)

  • Multi-lingual

  • Good Analytical skills

  • Tenacious capability to engage suppliers and follow through on requirements

  • Experience and knowledge in a commodity process expertise: e.g. Molding, Plating, Sheet Metal fabrication, High Speed Stamping

  • Prefer experience in at least one of these - Injection Molding, Cabling Process, Plating technology and Electronics (PCB/PCBA’s)

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.