CommScope, Inc. Process Improvement Manager in Shakopee, Minnesota

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

As a Process Improvement Manager at our Shakopee location you will be responsible for driving process improvement activities such as driving productivity, reviewing labor utilization opportunities and improving quality within the Global CCS manufacturing and distribution sites globally. This position will work with the Operations, Inventory and Quality teams to drive these operational efficiencies. You will work with all levels within the organization to provide individual associate guidance to management review of coordinated activities.


  • Drive operational efficiencies to improve labor productivity, quality and inventory accuracy.

  • Manage the Kaizen Program within the facility and lead Kaizen events/blitzes.

  • Identify and lead projects resulting in process improvement and cost-out opportunities.

  • Continuously monitor productivity and utilization of all associates providing reporting as needed.

  • Increase direct labor utilization within the facility.

  • Problem solve issues limiting the capacity of the facility.

  • Reduce variation within work tasks to improve process efficiency, quality and inventory accuracy.

  • Implement capital improvement projects as directed.

  • Manage changes to the facility layout to improve flow and throughput.

  • Develop and maintain value stream maps of all functions within the facility.

  • Develop best practices for each operation within the facility and train across all shifts.

  • Provide guidance into the capital budget for improvement projects.

  • Perform other duties as assigned.

Required Qualifications

  • Completed bachelor’s degree in related curriculum

  • 8+ years of manufacturing experience

  • Knowledgeable in Six-sigma techniques and Lean Manufacturing

  • Ability to lead teams of engineers in problem solving activities

  • Strong verbal, written, presentation and interpersonal skills.

  • Experience working in a global function

Preferred Skills

  • Fluent in Spanish (Desired)

  • Six-Sigma Black Belt Certification

  • PMP Certification

  • Fiber optic termination experience.

  • Experience in SAP systems.

Travel Requirements:

  • Around 50% travel required both domestic and international.

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.