CommScope, Inc. Engineer, Quality in Verna, India
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Job Title : Engineer I, Quality
General Summary : Provide quality engineering service to all areas of the business unit operation, primarily in design/development process, supplied product, manufacturing processes. Liase with customer quality assurance representatives for sales order acceptance tests and inspections.
Duties & Responsibilities :
Work with Operations on the development of product quality plans.
Work with design/development group-input at design reviews, participate in drawing change request reviews
Co-ordinate first article and product qualification of new and modified products, i.e trial build of product.
Constantly evaluate performance / methodology of receiving inspection dept.
Coordinate customer inspection – organise product (by sample) for customer verification, prepare reports etc.
Participate in returned goods evaluation
Support the manufacturing process by:
Process error prevention methodology such as FMEA’s, Control Plan
Working closely with operations facilitator and process engineer on new process developments, creating SOP’s
Working with Process Engineering and Operations in PDP & PTP Process
Developing and monitoring CTQ programs
monitoring process capability – SPC etc
Conducting internal audits
Leading Continuous improvements projects using Six Sigma and Lean tools
Recognise customer expectations and implement (or promote) appropriate procedures/awareness to ensure BU satisfaction.
Have ownership for controlling and ensuring root cause analysis and preventive actions are implemented for Customer Notification and Product Notification
Participate in Material Review Board – preventive actions.
Create and present appropriate quality measures.
Liase with customer QA personnel (BSNL) and oversee the preparation and submission of orders requiring testing and inspections
Any other relevant job as per management requirement
Able to work within teams as an active participating member.
Able to work with minimum supervision.
Able to manage Customer representatives, often in exacting circumstances and maintain a professional attitude at all times.
Judgments and Decisions :
In absence of Quality Supervisor/Quality Manager, will make decisions on a variety of topics on suppliers, process etc, to ensure customer satisfaction.
Will make decision within specified procedures and criteria associated with supplier surveys, MRB’s, deviation authorisation, quality/product standards.
External: Customer, Supplier, BSI, Quality (Andrew outside India)
Internal: All departments, ie design, operations, planning, buyers, customer services
Qualification : Bachelors in Engineering
Experience : 3+ Years of Related Experience. Experience in quality engineering in high volume/mix manufacturing environment.
Include demonstrated competencies of physical, mental & interpersonal skills.
Thorough knowledge of quality engineering techniques for FMEA (Failure Mode Effect Analysis) & problem solving such as 8D Concern Analysis.
Thorough knowledge of quality systems i.e. ISO 9001, ISO 9000-2000.
Proficient communicator and interpersonal skills to deal with wide range of external and internal contacts.
Commscope is an Equal Opportunity Employer.